About Bald Consulting

If your margins are tighter than they should be, your team isn’t performing, or you’re simply doing too much yourself — let’s have a straight conversation about it.

I offer a free 20-minute call where I’ll tell you exactly where I think your biggest margin leak is. No pitch. No jargon. Just clarity.

📞 Book your free call here → 

Results I Have Delivered

These are real numbers from real hospitality environments:

• +£350 per week generated through a redesigned lunch offer

• 11% sales uplift via tailored production planning

• Wastage reduced by 7–9% weekly through tighter stock control

• Monthly stocktake improved by c. £600

• Unaccounted wastage cut by 3.4%

• Staff cost savings of 3.5% through smarter scheduling and cross-training

My Approach

I work through five stages on every engagement. No unnecessary complexity. No changes for the sake of change.

Analyse — I come into your business and find the real problems, not the surface ones. Wastage, scheduling, team dynamics, leadership gaps — I look at the data and I look at the people.

Implement — I help you make changes that your team can actually sustain. Not consultant reports that gather dust. Practical routines that stick.

Consult — I bring in research from leadership psychology, operational management, and hospitality-specific practice to give you an edge your competitors won’t have.

Coach — I develop your managers and team leaders so that when I leave, the improvement continues. The goal is never dependency on me.

Monitor — I track results after changes are made and adjust what isn’t working. You see the ROI clearly.

Most hospitality businesses don’t have a sales problem. They have a leadership problem that shows up as a sales problem — and I fix it.

I started where most people in this industry start — on the shop floor.

Over 11 years I worked my way from team member and commis chef through to head chef and multi-site supervisor, running high-volume operations across Birmingham. I stepped up in the absence of general managers. I held services together when teams were short. I learned what good leadership looks like under pressure — and what poor leadership costs a business every single week.

Eventually I started to see the same patterns everywhere. Talented operators bleeding money through avoidable wastage. Great teams quietly burning out under managers who had never been properly developed. Owners working 70-hour weeks wondering why their numbers never improved.

I knew I could fix those problems. So I built Bald Consulting to do exactly that.
 

Qualifications

• BSc in Management and Leadership

• MSc in Business and Organisational Psychology

• CMI Level 5 in Management and Leadership

• CMI Level 7 in Strategic Management and Leadership

• 11+ years hands-on hospitality operations across kitchens, front of house, and multi-site management

Godziny otwarcia

Poniedziałek - Piątek 9 -17

Adres

Warszawa

Kontakt

791227487

baldhospitality@gmail.com