Leadership & operations programme

On-going monthly support - £1,400 per month

For owners and operators who want sustained improvement, not a one-off report.

This is a monthly retainer engagement where I work with you and your management team on both your operational systems and your leadership culture. Most margin problems in hospitality are symptoms of leadership problems — this programme addresses both at the same time.

What is included each month: - Two on-site or remote working sessions - Ongoing WhatsApp/email support for operational questions - Monthly performance review against agreed targets - Manager coaching and development (up to two managers) - Bespoke training materials where needed

Typical results within 90 days: - Wastage reduction of 5–9% - Staff cost savings of 3–4% through smarter scheduling - Measurable improvement in team retention and consistency

This is right for you if: You are ready to invest in sustainable improvement and want a consultant who will hold you and your team accountable every single month.

Investment: £1,400 per month (minimum three-month engagement)

→ Start with a free 20-minute discovery call 📞

30-Day Profit Fix — £750

For owners who know something is wrong and want it fixed — not just identified.

We start with a full operational audit. Then, over 30 days, I work with you and your team to implement the three highest-impact fixes. Not recommendations sitting in a report. Actual changes, embedded in your operation.

What you get:

• Full day on-site audit

• Written findings report within 48 hours

• Three priority fixes implemented with your team over 30 days

• Two follow-up sessions to keep momentum

• WhatsApp support throughout

This is right for you if: The audit showed you where the problems are — now you want someone in your corner making sure they actually get fixed, without committing to a long-term retainer.

Investment: £750

→ Book a free discovery call first to confirm fit 📞 

Operational audit

One Day. One Report. One Clear Action Plan — £450

The fastest way to find out exactly what is costing your business money.

I spend a full day inside your operation — observing your service, reviewing your stock and scheduling data, and speaking with your team. I then deliver a written report within 48 hours covering your three biggest operational problems, what is causing them, and a prioritised action plan to fix them.

What you get: - Full day on-site assessment - Written findings report (delivered within 48 hours) - Prioritised action plan with specific, implementable steps - 30-minute follow-up call to walk through the report together

This is right for you if: You run an independent restaurant, café, pub, or hotel and you want an outside expert to tell you honestly where your business is losing money — without a long-term commitment.

Investment: £450

→ Book a free discovery call first to confirm fit 📞 

20-Minute Margin Leak Audit — Free

In 20 minutes I will identify your single biggest margin leak and tell you exactly what to do about it.

One honest conversation between two people who know hospitality.

Cost: Free → Book here 📞

Jestem Jan. Zacząłem na zmywaku.

Przez 11 lat pracowałem na każdym stanowisku w gastronomii – od commis chef po menedżera wielu lokacji. Widziałem, jak świetne restauracje bankrutują z błahych powodów. I jak przeciętne lokale stają się dochodowymi biznesami, gdy ktoś popatrzy na nie świeżym okiem.

Dziś pracuję bezpośrednio z właścicielami restauracji w Polsce i UK, naprawiając problemy operacyjne i przywódcze, które po cichu zjadają marżę.

BSc Management & Leadership · MSc Business & Organisational Psychology · CMI Level 7 · 11+ lat w operacjach HoReCa